Description
Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
Here's what you can expect as a Director of Clinical Services at DaVita:
This position functions as the division’s clinical lead responsible for quality, education, and nursing services across Raleigh, Durham, Greensboro, NC. Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within the assigned division.
As the Director of Clinical Services you are responsible for the overall management of the division’s clinical services team. Supervising clinical services teammates within assigned division including the hiring, promotion, discipline, professional development, and discharge of teammates with approval from the DVP and People Services Manager as needed.
This is a remote role, requiring candidates to be based in Raleigh, Durham, Greensboro, NC. This person will be traveling regularly within the Division, as well as up to 25% for Divisional and Corporate meetings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Participate as a member of the Divisions Operations Core Team Meetings in development of strategic direction for division and ensure the development of outcome programs to support the direction
Participate in the divisional operations review process and provide reports with analysis as requested
Participate in divisional Continuous Quality Improvement activities
Monitor implementation of and report on company initiatives
Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing policies and procedures
Monitor and report on AOR investigation processes within the division
Allocate resources according to divisional priorities
Training and Leadership
Ensure that all new clinical teammates complete the appropriate DaVita Prep training program
Ensure the timely completion of clinical training
Identify specific training needs within the division and implement action plans
Direct the implementation of training materials/revisions from the national education team
Identify and communicate professional development needs and ensure a continuing education program is in place
Direct and provide on-going education support at the hospital level
Provide coaching and leadership including effective performance feedback to Clinical Team
Ensure the team is providing support for and development of the clinical preceptors
Develop a collaborative and unified team
Compliance and Regulatory
Ensure adherence to the DaVita compliance program
Ensure that DaVita’s training programs meet or exceed federal and/or state requirements
Ensure that proper documentation is submitted when required to the appropriate regulatory agencies
Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach
Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management
Ensure division’s compliance with all laws, regulations and practice guidelines that impact nursing practice Management and Leadership
Requirements
REQUIREMENTS:
his is a remote role, requiring candidates to be based in Raleigh, Durham, Greensboro, NC. This person will be traveling regularly within the Division, as well as up to 25% for Divisional and Corporate meetings.
RN license required
Bachelor’s Degree in Nursing preferred
5 years Dialysis experience preferred
2 years in a leadership role with direct supervisory responsibilities
Strong communication skills, both written and oral
Demonstrated ability to manage and mentor people
Ability to utilize resources to accomplish all key metrics
Demonstrated team building and coaching/mentoring skills
Demonstrated ability to prioritize and adapt based on changing priorities
Demonstrated ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively
In-depth understanding of facility operations and the roles of direct caregivers in mission accomplishment
Ability to seek creative solutions to the challenges of adult learning and education and continuing education
Proven strong leadership skills and the ability to collaborate across functions
Solid reasoning, critical thinking, problem solving abilities
Ability to delegate appropriately
Detail-oriented, yet able to drive projects forward
